Single point of contact
Authorities of the EU Member States, the European Commission and users can reach us through the contact form. We answer in English. Please name your authority or the content concerned so we can route the request.
Reporting illegal content
Anyone can report content they consider illegal through the contact form. A report should include:
- the exact address (URL) of the content;
- why you consider it illegal;
- your name and email (not required for reports of child sexual abuse material);
- a statement that the report is accurate and made in good faith.
We confirm receipt, review every report without undue delay and tell you what we decided.
Statement of reasons
If we remove or restrict content, the person who supplied it gets a statement of reasons explaining the decision, the facts relied on and the ways to challenge it.
Complaints and disputes
You can contest any decision within six months through the contact form. You may also use a certified out-of-court dispute settlement body or go to court.
Content and moderation
missav-fc2.com does not host video files. Videos are embedded from third-party hosts, which are responsible for the files. We moderate titles, thumbnails and comments, and we remove links to content found to be illegal.
Average monthly active recipients in the EU
Fewer than 45 million. missav-fc2.com is not a very large online platform. This figure is reviewed every six months.